Terms

What Does ‘Cold Call’ Mean?

What Is Cold Calling?

Cold calling is a sales technique in which a salesperson contacts potential customers or clients directly to solicit business, without any prior contact. Cold calling involves directly contacting potential customers in order to generate interest in a specific product or service, with the goal of enticing buyers to arrange a meeting or make a purchase.

At its best, cold calling can be an effective sales strategy that can turn a cold prospect into a warm buyer. When done correctly, cold calling can build relationships, increase sales, and strengthen brand recognition. Done wrong, it can be incredibly costly and time consuming.

Examples of Cold Calling

Below are some cold calling scenarios that could happen to a business or sales person:

  • Calling a prospective customer for the first time
  • Calling a customer who hasn’t checked in for a while
  • Making follow up calls to customers who have expressed an interest in a product
  • Reaching out to people you’ve connected with on social media who might be interested in a product
  • Calling lists of leads or contacts who you found in an online directory

Benefits of Cold Calling

Cold calling can be an effective sales strategy if done correctly. Here are some of the benefits of cold calling:

  • Uncover Additional Prospects: Cold calling can uncover new prospects that you may not otherwise have an opportunity to speak with.
  • Build Relationships: Cold calling offers the opportunity to have a conversation and build relationships with prospects.
  • Increase Sales: Cold calling enables you to get in front of prospects and potentially close more deals.
  • Strengthen Brand Recognition: Cold calling can help you reach a wider audience, building your company’s reputation and making it easier to win new customers.

Conclusion

Cold calling is a sales technique that can be used to solicit business without any prior contact. It can be an effective sales strategy, but done wrong it can be an expensive and time consuming endeavor. When done correctly it can uncover new leads, build relationships, increase sales and strengthen brand recognition.