{"id":24307,"date":"2018-06-05T10:29:18","date_gmt":"2018-06-05T14:29:18","guid":{"rendered":"https:\/\/www.tun.com\/blog\/?p=24307"},"modified":"2022-03-16T11:02:15","modified_gmt":"2022-03-16T15:02:15","slug":"dining-out-music-volume-affects-order","status":"publish","type":"post","link":"https:\/\/www.tun.com\/blog\/dining-out-music-volume-affects-order\/","title":{"rendered":"Dining Out? Pay Attention to the Music Before You Order"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Would you still be in the mood for a cheeseburger and fries if soft, calming music is being played at a restaurant? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to a new <\/span><a href=\"http:\/\/news.usf.edu\/article\/templates\/?a=8421&amp;z=220\"><span style=\"font-weight: 400;\">study<\/span><\/a><span style=\"font-weight: 400;\"> by the University of South Florida, the answer is probably not. \u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The USF researchers found that background music in a restaurant has an impact on diners\u2019 food choice &#8212; for instance, louder music ignites a stronger craving for unhealthy foods, while softer music has a more calming, healthy effect. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The study is published in the <\/span><a href=\"https:\/\/link.springer.com\/article\/10.1007\/s11747-018-0583-8\"><span style=\"font-weight: 400;\">Journal of the Academy of Marketing Sciences<\/span><\/a><i><span style=\"font-weight: 400;\">. <\/span><\/i><\/p>\n<h2><b>The Study <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The study was conducted in a cafe in Stockholm, Sweden and led by <\/span><a href=\"http:\/\/www.usf.edu\/business\/contacts\/biswas-dipayan.aspx\"><span style=\"font-weight: 400;\">Dipayan Biswas<\/span><\/a><span style=\"font-weight: 400;\">, a professor at USF\u2019s <\/span><a href=\"http:\/\/www.usf.edu\/business\/\"><span style=\"font-weight: 400;\">Muma College of Business<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the cafe, Biswas played various genres of music in two separate loops, one at a low volume of 55 decibels (dB), and the other at a higher volume of 70 decibels. For comparison, 55 dB is around one-fourth as loud as 70 dB. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The menu items were categorized as healthy, non-healthy and neutral (for items such as coffee or tea). <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Biswas observed food sales during each loop for several hours on multiple days. <\/span><\/p>\n<h2><b>The Results<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Biswas and his team found that customers who were exposed to louder music (70 dB) were 20 percent more likely to order something unhealthy than those who were exposed to the quieter atmosphere. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">At 55 dB, 32 percent of patrons chose healthy options, while 42 percent chose unhealthy, and 26 percent purchased neutral items.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In comparison, at 70 dB, 25 percent of people purchased healthy food, while 52 percent chose unhealthy, and 23 percent chose neutral. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cHigh volume music enhances our excitement and arousal levels,\u201d said Biswas. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is because volume has been proven to impact heart rate. Louder environments increase stress levels and stimulation, leaving customers to crave greasy or unhealthy food, while soft music has a calming effect, making diners more conscious of what they order. <\/span><\/p>\n<h2><b>Manipulating Music In Restaurants <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The researchers explain that \u201cretail atmospherics,\u201d or understanding the way physical environment affects customers, is an increasingly important strategy for business owners. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this study, restaurant owners can potentially control music volume to influence customer purchases. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThis research demonstrates how atmospheric elements can unconsciously influence our food purchases,\u201d said Biswas. \u201cI believe restaurants\/supermarkets are likely to adopt this strategy once the research findings disseminate through the popular press.\u201d \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While previous research has looked at various aspects of restaurant atmosphere on food sales, such as lighting, scent and decor, this is the first study to look specifically at how music volume can impact food choice. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, the next time you\u2019re in a restaurant, pay attention to the music. It might very well be the result of a sales technique. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Would you still be in the mood for a cheeseburger and fries if soft, calming music is being played at a restaurant? According to a new study by the University of South Florida, the answer is probably not. \u00a0\u00a0 The USF researchers found that background music in a restaurant has an impact on diners\u2019 food [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":24318,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[619,624,230,229,544,545,546,243],"tags":[],"class_list":["post-24307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mind","category-relationships","category-news","category-lead-stories","category-university-of-south-florida-main-campus","category-university-of-south-florida-sarasota-manatee","category-university-of-south-florida-st-petersburg","category-health"],"aioseo_notices":[],"uagb_featured_image_src":{"full":["https:\/\/www.tun.com\/blog\/wp-content\/uploads\/2018\/06\/restaurant-music.jpeg",830,534,false],"thumbnail":["https:\/\/www.tun.com\/blog\/wp-content\/uploads\/2018\/06\/restaurant-music-224x144.jpeg",224,144,true],"medium":["https:\/\/www.tun.com\/blog\/wp-content\/uploads\/2018\/06\/restaurant-music-300x193.jpeg",300,193,true],"medium_large":["https:\/\/www.tun.com\/blog\/wp-content\/uploads\/2018\/06\/restaurant-music.jpeg",830,534,false],"large":["https:\/\/www.tun.com\/blog\/wp-content\/uploads\/2018\/06\/restaurant-music.jpeg",830,534,false],"1536x1536":["https:\/\/www.tun.com\/blog\/wp-content\/uploads\/2018\/06\/restaurant-music.jpeg",830,534,false],"2048x2048":["https:\/\/www.tun.com\/blog\/wp-content\/uploads\/2018\/06\/restaurant-music.jpeg",830,534,false]},"uagb_author_info":{"display_name":"Natalie Colarossi","author_link":"https:\/\/www.tun.com\/blog\/author\/natalie-colarossi\/"},"uagb_comment_info":0,"uagb_excerpt":"Would you still be in the mood for a cheeseburger and fries if soft, calming music is being played at a restaurant? According to a new study by the University of South Florida, the answer is probably not. \u00a0\u00a0 The USF researchers found that background music in a restaurant has an impact on diners\u2019 food&hellip;","featured_media_src_url":"https:\/\/www.tun.com\/blog\/wp-content\/uploads\/2018\/06\/restaurant-music.jpeg","_links":{"self":[{"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/posts\/24307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/comments?post=24307"}],"version-history":[{"count":0,"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/posts\/24307\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/media\/24318"}],"wp:attachment":[{"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/media?parent=24307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/categories?post=24307"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tun.com\/blog\/wp-json\/wp\/v2\/tags?post=24307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}